Chapel Survey

Subject area: Evaluation of the Sanctuary and Entry programs on 14 dimensions

Format: Rated the Sanctuary and Entry programs on the importance of specific aspects and their degree of satisfaction with each aspect, along with qualitative responses.

Implemented: Spring of 2007, with a simple random sample of 200 general NCU students.

Data Summary:

• Sanctuary program's most important aspects included 1) chapel speakers, 2) musical worship, 3) prayer request time, and 4) leadership/coordination of the Sanctuary program overall. Although all items were listed as at least somewhat important, the least important aspects included 1) physical structure of the chapel, 2) projected images during the service, 3) projected videos, and 4) announcements.
• Sanctuary program's characteristics with the highest satisfaction included 1) physical structure of the chapel, 2) prayer request time, 3) chapel starting on time, 4) projected videos, and 5) announcements. Although students report to being at least somewhat satisfied on each aspect of the Sanctuary program, the least satisfying aspects were 1) chapel speakers, 2) chapel ending on time, and 3) musical worship.

By combining the importance and satisfaction indexes, the areas of greatest strength for the Sanctuary program include 1) prayer request time, and 2) leadership during the service. Using this method, the areas in need of meaningful intervention include 1) chapel speakers, 2) musical worship, 3) chapel ending on time, 4) altar time, and 5) leadership/coordination of the program.

Entry program's most important aspects included 1) musical worship, 2) chapel speakers, 3) leadership/coordination of the Entry program overall, and 4) leadership during the service. Although all items were listed as at least somewhat important, the least important aspects included 1) special musical performances, 2) projected images during the service, and 3) projected videos.

Entry program's characteristics with the highest satisfaction included 1) leadership/coordination of the Entry program overall, 2) chapel starting on time, 3) leadership during the service, 4) physical structure of the chapel, and 5) chapel ending on time. Although students report to being at least somewhat satisfied on each aspects of the Entry program, the least satisfying aspects were 1) announcements given at the beginning of the service, 2) special music performances, 3) musical worship, and 4) chapel speakers.

By combining the importance and satisfaction indexes, the areas of greatest strength for the Entry program include 1) leadership/coordination of the program overall, 2) chapel ending on time, 3) leadership during the service, and 4) altar time. Using this method, the areas in need of meaningful intervention include 1) musical worship, 2) chapel speakers, and 3) prayer request time.