Internal Grievance Procedure for Section 504/ADA

North Central University has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the American Disabilities Act of 1973, as amended (29 U.S.C. 794).

Section 504 states, in part, that "no otherwise qualified disabled individual...shall, solely by reason of their disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal assistance..." Title II of the ADA extends prohibition of discrimination in federally assisted programs established by Section 504 of the 1973 Rehabilitation Act to all activities of State and local governments, including those that do not receive Federal financial assistance, and incorporates specific prohibitions of discrimination on the basis of disability from Titles I, III, and V of the Americans with Disabilities Act. All persons who have self-identified with a documented disability are covered by this procedure.

North Central University has established the following procedure for the purpose of informal but thorough investigation of complaints of discrimination on the basis of disability. All grievances will be reviewed by the Director of the Student Success Center, Assistant Director of the Student Success Center, Student Life representative and Faculty representative.

Complaints should be addressed to the ADA Compliance Officer who has been designated to coordinate ADA compliance efforts:

Mr. Todd Monger
Director, Student Success Center
North Central University
910 Elliot Ave
Minneapolis, MN 55404


  1. Complaints must be submitted in writing. Complaints should contain the name and address of the individual or representative filing the complaint, and a description of the University's alleged discriminatory action in sufficient detail to inform the ADA/504 Grievance Committee of the nature and date of the alleged violation, and must be signed by the complaintant or his/her authorized representative.
  2. A complaint should be filed within 30 days after the complaintant becomes aware of the alleged violation. (Note: processing of allegations of discrimination, which occurred before this grievance procedure was in place, will be considered on a case-by-case basis.)
  3. An investigation, as may be appropriate, shall follow a filing of complaint. The ADA Compliance Officer shall conduct the investigation. These rules refer to an informal but thorough investigation, affording all interested persons and their representatives, if any, an opportunity to submit evidence relative to a complaint.
  4. A written determination as to the validity of the complaint and a description of the resolution, if any, shall be issued by the ADA Compliance Officer and a copy forwarded no later than 30 days after it is filed.
  5. The ADA Compliance Officer shall maintain the files and records of the complaints filed.
  6. The complaintant can request a reconsideration of the case in instances where he or she is dissatisfied with the resolution. The request must be made within seven (7) days to the Vice President of Academic Affairs.
  7. The right of a person to a prompt and equitable resolution of the complaint filed here under shall not be impaired by the person's pursuit of other remedies such as filing an ADA complaint with the responsible Federal department or agency. Use of this grievance procedure in not a prerequisite to the pursuit of other remedies.
  8. These rules shall be construed to protect the substantive rights of interested persons to meet the appropriate due process standards and to assure that North Central University complies with the ADA in implementing regulations.